The National Police, which was recently dubbed the most corrupt state institution by Transparency International Indonesia, launched Friday an internal bureaucratic program aimed at improving its services and transparency.
The program, called Quick Wins, is set to quicken police response time to calls from the public, as well as to boost transparency in criminal investigations and the application process for documents such as drivers licenses and vehicle ownership papers.
The program also aims to make the recruitment process for new police officers, currently viewed as plagued by bribery and nepotism, more transparent.
"I know it is not at all easy to implement this program, but I can say that we are committed to doing it," National Police Chief General Bambang Hendarso Danuri said in a speech during the launch of the program.
He said Quick Wins was part of a series of National Police bureaucratic reform programs first established in 1999, which cover the evaluation of the institution's work performance, organizational structure reform, renumeration system management and work culture reform.
After delivering the speech, Bambang signed a "bureaucratic reform performance contract" with chiefs of provincial police offices across the country, represented by the Police Chief of Jakarta and Banten.
As part of the Quick Wins program, Bambang said police officers in Jakarta, Banten and West Java would be equipped with a total of 800 minivans for mobile service units, which would be sent to safeguard places known as being prone to crime.
He said the Jakarta police office had received 200 minivans.
In regards to transparency in criminal investigations, Bambang promised the police would allow the public to access information on the development of their cases either through letters or online media.