DutchNews, November 28, 2017
Pollution from car engine. Photo: Depositphotos.com |
Car maker Volkswagen has received the highest
possible fine for misleading consumers from the Dutch Authority for Consumers
& Markets.
On Tuesday the body announced a penalty of €450,000 for ‘unfair
commercial practices’ as Volkswagen advertised certain cars as eco-friendly
‘while the results of emission tests had been manipulated by illegal software.’
Dutch consumer organisation the Consumentenbond believes this fine may have
cleared the way for people to bring personal claims for damages, according to
the NOS broadcaster. It wants to discuss compensation with the German
manufacturer.
In autumn 2015, Volkswagen admitted that it had sold 11 million
cars worldwide with secret ‘defeat device’ software that ensured it would pass
emissions tests in a laboratory, while the cars emitted higher levels of
pollution on the road.
Cateautje Hijmans van den Bergh, an ACM board
member, said in a press release: ‘We have established that Volkswagen has
misled Dutch consumers about the emission of harmful pollutants. Therefore, ACM
has imposed a fine [to] send a clear signal. Consumers are entitled to
[receive] reliable information.’
Volkswagen has set aside almost $15 billion to
compensate American customers but yet discussed any payment in Europe, although
customers with the cars involved do have an extra two-year guarantee, reports
broadcaster NOS.
Volkswagen told DutchNews.nl in a statement: ‘Volkswagen
disagrees with the decision taken today… and intends to appeal against it.
Volkswagen does not believe it infringed Dutch consumer protection laws.
‘All
Dutch customers who acquired a Volkswagen, SEAT, Audi or SKODA vehicle with an
EA189 diesel engine have been treated fairly. All vehicles have kept type
approval and so remain roadworthy, and there has been no violation of emissions
regulations or laws. Our customers remain our number one priority and we are
working hard to earn back their trust.’
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