The NTSB said Boeing should correct plane design and pilot training to provide clearer warnings of trouble (AFP Photo/ERIC PIERMONT) |
New York (AFP) - Boeing and the Federal Aviation Administration misjudged how pilots would respond to multiple alerts and alarms as they encountered trouble when flying the 737 MAX, according to a government report released Thursday.
The FAA
needs to adopt a more realistic view of how pilots react under such scenarios
as they certify planes, the National Transportation Safety Board said.
The report
from the independent government agency comes more than six months after the 737
MAX was grounded globally following two fatal crashes which killed 346 people.
"We
saw in these two accidents that the crews did not react in the ways Boeing and
the FAA assumed they would," NTSB Chairman Robert Sumwalt said.
"Those
assumptions were used in the design of the airplane and we have found a gap
between the assumptions used to certify the MAX and the real-world experiences
of these crews, where pilots were faced with multiple alarms and alerts at the
same time."
The NTSB
recommended the FAA revise plane design and pilot training based on pilot
response, and ensure clearer "failure indications" are provided to
pilots to improve response.
An FAA
spokesman said the agency "will carefully review these and all other
recommendations" and that the lessons learned from the crashes "will
be a springboard to an even greater level of safety" as it works to
certify the MAX to fly again.
Boeing also
said it will take the NTSB recommendations into account.
"Safety
is a core value for everyone at Boeing," a company spokesman said.
"We value the role of the NTSB in promoting aviation safety. We are
committed to working with the FAA in reviewing the NTSB recommendations."
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